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Defining a Connectivity USO - services to be supported.
 
This page is a work in progress.  It aims to provide a working definition of the services to be supported by a Universal Broadband service. These are the opinion of an avid user with some knowledge of how todays services work.
 
In defining a Universal Service for Broadband,  you first need to decide what services are to be included, what sort of performance is needed and what the costs will be!  The table below is a first guess at the most popular applications, the bandwidth and the quality needed to support each application. Such a table needs agreeing to implement a Broadband USO independent of whether the services are delivered on copper, radio, fibre or a combination thereof!
 
The user experience is determined by the underlying connectivity and how those resources are used to deliver outcomes desired.  The need for speed once above a certain threshold and performance becomes a function of how many of these of applications can be run simultaniously. A Universal Broadband service cannot just be a best effort service as it is to be used to support key public services like healthcare in the home. Some of the applications need to be assured. The good news is that this is do-able even with todays Broadband access networks.  What needs assuring and the nature of that assurance needs to be agreed.
 
               Proposed Universal Broadband Service - end to end service quality table

Customer applications and expected data stream performance

 

Personal

Priority

Application

Downstream Bandwidth needed

Upstream

Bandwidth needed

Packet Loss

Delay in

milliseconds

 

Online Games

FPS – First Person Shoot

MMORPG -Massively Multi-player online role playing game

 

 

17 Kbps

 

4 Kbps

 

 

17 Kbps

 

4 Kbps

 

 

<3%

 

<3%

 

 

30 ms

 

30 ms

 

Voice over IP (including Skype)

G.711 voice codec

G.729.x codec

 

 

80 Kbps

35 Kbps

 

 

80 Kbps

35 Kbps

 

 

<3%

<3%

 

 

<300 ms

<300 ms

 

Video Telephony

H263/H264

 

350 Kbps

 

350 Kbps

 

<0.1%

 

<200 ms

 

Video streaming

youtube

iPlayer standard

iPlayer (Mpeg2)

 

350 Kbps

650 kbps

1600 Kbps

 

 

10 Kbps

10 Kbps

10 Kbps

 

<2%

<2%

<2%

 

<200 ms

<200 ms

<200 ms

 

Web page Browsing

Simple web page

Video and graphics on web page

 

 

 

10 Kbps

 

30 Kbps

 

 

3 Kbps

 

3 Kbps

 

 

<3%

 

<3%

 

 

<1000ms

 

<300ms

 

Instant Messaging

Best effort

Best effort

Best effort

Best Effort

 

Email

Best effort

Best effort

Best effort

Best effort

 

Peer to Peer file transfers

Best effort

Best effort

Best effort

Best effort

 

This table is not definitive nor meant to be but provides a guide as to the sort services and performances customers are using and needing everyday.  Some need to be assured some do not,  but the end user experience cannot be random.